Total IT Managed Services
Get the total package for managing your IT infrastructure with a low cost, fixed-fee service.—Total IT provides top-class IT services, supported through PSI’s SMART (Service, Monitoring, Automation, Reporting & Tracking) System management platform. You get all of this without a huge up-front investment or committing to a long-term contract. Our technology allows us to proactively fix issues before they turn into problems and instantly attend to problems to prevent disaster.
Get the TOTAL package for your business.
Server & Network Management
- Proactive server maintenance and support
- 24/7 monitoring and resolution of issues
- Regular updating of OS service patches and A/V files
- Management of network and security devices – wires, switches, routers, firewalls
- Backup and disaster recovery testing and monitoring
Desktop Support
- Management of A/V, spy ware, and spam removal and updating
- Regular optimization of PC drives
- Deploy updates to software and service packs
- Support for Microsoft off-the-shelf products and third-party applications
- End-user help desk for questions on usage of Microsoft and other software
IT Management
- Executive Summary Reporting on a monthly basis
- Asset Tracking and Budget Preparation
- Alignment of Strategic IT Plans with Business Plans
- Vendor Management and problem resolution
- Solution Development and Project Management
- HW and SW procurement